Open positions

Our studio is a movement sanctuary designed for exploration through pole dance, aerial, and fitness and

mindfulness practices geared towards women. We teach women to reconnect with their sensual, erotic

bodies via intelligently designed movement that is tailored to female physiology.

We host a variety of classes that emphasize the necessity of sisterhood and fun. We firmly believe that

enjoying your workout and having your sisters in fitness working with you is the key to a healthy mind

and body. We use movement to connect in a feminine, fit, fun, feisty way with the Empress inside all of

us.

We offer fun and exhilarating classes, private classes, specialty workshops, parties, open house

performances, and more.

Purpose of Role

We are seeking a compassionate and energetic woman who is extremely reliable, an outstanding communicator and is passionate about making a difference in others’ lives. In this role, you will join our member experience team to support our studio reception area, facilitate seamless classroom turnover, process merchandise and membership sales with enthusiasm and manage student inquiries. You will be responsible for delivering an exceptional customer experience by working closely with and reporting to the Studio Manager.

In this role you will:

● Be the first point of contact to greet and check-in our members and guests upon their entry into our space.

● Support our instructor team with classroom turnover and any virtual technology needs that may arise,

freeing them to do what they do best - empower our members and guests!

● Contribute to the studio’s vitality through facilitating merchandise sales and actively selling new packages to grow our client base.

● Monitor studio open access.

● Be passionate about exceptional customer service, always willing to go the extra mile to make every member and guest’s experience at our studio absolutely unforgettable.

● Show a sense of pride in keeping the studio tidy, organized and infused with little luxuries such as

aromatherapy, lovely music and welcoming ambient lighting for our members, guests and team.

● Be willing to learn and maintain an intimate knowledge of the various technologies we use to provide seamless customer service, including, our website, Spotify, MindBody software, Google Drive, our official Fempress Fit App

● Attend periodic team meetings, retreats and trainings to develop your skills and further your bond with our close-knit team.

● Nurture the studio’s social media accounts to further bond our community together and grow our following.

● Assist with private party and event setup, cleanup and facilitation so that we exceed our party host’s expectations.

Outcomes and How Your Success Will be Measured

The Fempress Concierge Service will go above and beyond to ensure an immaculate customer experience for our members and guests. You are bringing your skills and can-do attitude to a company that utilizes movement and mindfulness to empower our members to be their authentic selves through experiencing belonging, by exploring depth of connection with self and others and by encountering joy and enthusiasm within our space.

Attributes for Success

We are seeking a kind-hearted and giving team member who is passionate about our studio’s mission to “awaken your authentic self” and will always strive to exceed expectations. To be successful in this role you must demonstrate that you have:

● A natural ability to connect with others. You are kind, approachable, enthusiastic and genuinely love interacting with people. You are a thoughtful listener and are able to communicate compassionately and politely with our members, guests and your fellow team members.

● A drive to meet and exceed expectations and goals. Ideally, you have a propensity for sales. Prior experience is extremely appreciated, but not required as we will train the right person. Our two greatest measures of success are class pack sales and customer retention. You understand that a beautiful customer experience through preserving and cherishing the relationships we have with our customers is a top priority.

● A true desire to serve. You love the idea helping people feel better about themselves through elevating confidence and creating a sense of belonging. Your role is an essential part of what we do, as you will ensure that delivering our mission is a priority during every member’s visit.

● Outstanding organizational skills. You are efficient, organized and have a keen eye for detail, particularly as it relates to the studio environment.

● A quick turnaround for response. You feel pride in promptly responding to all customer inquiries in person with a thorough understanding of our services, pricing and values.

● Resourcefulness. You are a good problem-solver, taking initiative to act quickly to ensure every customer’s experience is impeccable and that our studio shines. You have a natural instinct to use your own initiative when an answer is not immediately apparent.

● Technical Know-How. You feel confident in your technical skills when using organizational communication tools such as, MindBody, Google Drive, and our branded app. We are always looking at improving how we use these platforms and to find options which may work better for us.

● A joyful outlook on life. You are able to leave your own agenda at the door and enter the studio every day with a fresh sense of excitement for what may lie ahead

● Social media aptitude (Facebook, Snapchat and Twitter). You are well-versed in these platforms and have a willingness to genuinely engage with our customer base.

● Commitment to the Team. Our team is the core of everything that happens at Fempress Fit. You are generous, creative and caring towards your fellow team members which uplifts the entire studio.

As a small business, It’s all hands on deck at all times. We are a very close-knit team who works hard, but we have a lot of fun along the way. We are seeking someone to join our Fempress Concierge Team who is as enthusiastic and passionate as we are!

The Essentials

● Current driver’s license and access to a car

● Appropriate documentation to work in the United States

● Personality made for selling and connecting with others

● Willingness to learn and take direction

● Strong customer service and sales skills

● Able to adapt quickly and solve problems confidently

● Willing to work varying hours including nights and weekends

● Start Date: ASAP

● Job Type: We have 2-3 part-time positions available for this role.

● Hours: You will be joining a Fempress Fit Concierge team. Each team member will work approximately 10-25 hours per week; Fempress Fit concierge coverage is needed between the following days/times:

○ Weekdays: 5:30pm-10:30pm

○ Saturday’s periodically for party coverage ( 11am-10pm )

○ Sundays: 11:00am -3:00pm

● Compensation: Base pay of $14-$16 per hour, commensurate with experience.

● Additional Perks: You will receive the option for a discounted classes in addition to hourly compensation.

● Location:

Fempress Fit 2150 South Canalport Avenue, Chicago Illinois 60608

To Apply:

If this feels like an opportunity that would interest you please send a resume to :

Info@fempressfit.com